Accu-Tracking Accu-Tracking

Privacy Policy

App Name: TEMS Track

Company: DAKA AL-TUTBA For Information Technology

Last Updated: March 2026

1. Introduction

TEMS Track ("the App") is developed and operated by DAKA AL-TUTBA For Information Technology.

We respect your privacy. This Privacy Policy explains what information we collect and how we use it when you use the TEMS Track mobile application.

2. Information We Collect

2.1 Account Credentials

To access the App, users must log in using:

  • Username
  • Password

These credentials are created and managed by the user’s company administrator through our web system. The App does not support public registration.

2.2 Firebase Device Token

The App uses Firebase Cloud Messaging (FCM) to send push notifications such as alerts and system updates.

For this purpose, we collect:

  • Firebase device notification token

This token is used only to deliver notifications related to the user’s account and is stored securely in our backend system.

3. How We Use the Information

  • Authenticate users
  • Provide secure access to company data
  • Send push notifications related to alerts and system events
  • Maintain application security

We do not sell, rent, or share personal data for advertising or marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures including:

  • Encrypted HTTPS communication
  • Secure backend authentication
  • Role-based access control
  • Restricted database access

5. Third-Party Services

TEMS Track uses Google Firebase Cloud Messaging (FCM) to enable push notifications. Firebase may process device notification tokens in accordance with Google’s Privacy Policy.

6. Data Retention

  • User credentials are retained while the account remains active.
  • Firebase device tokens are stored while notifications are enabled.
  • Data may be deleted upon account deactivation by the company administrator.

7. User Rights

Users should contact their company administrator for account updates, credential changes, or account deletion. For privacy-related inquiries, users may contact us directly.

8. Children’s Privacy

TEMS Track is intended for authorized company personnel only and is not intended for individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be reflected by the revised "Last Updated" date.

10. Contact Information

Company: DAKA AL-TUTBA For Information Technologyy
App Name: TEMS Track
Email: support@accutracking.com.sa
Location: KSA